Support
If you need help with Pikpin, contact us at grujdeveloper@gmail.com.
We aim to respond as soon as reasonably possible.
Pikpin is operated by pikpin.lab.
Before Contacting Support
To help us resolve your issue faster, please include:
- Device model and iOS version
- App version (Settings in Pikpin)
- Steps to reproduce the issue
- Screenshots or screen recordings, if available
Common Requests
- Questions about map data and nearby spots
- Downloaded region data issues
- App crashes, loading failures, and unexpected behavior
- Privacy policy, terms, or support data requests